Our Catalogues

Encoder and other distributed products Terms

General

Principle Engineering Limited and Customer agree that the terms and conditions identified in this document shall govern exclusively the sale by Principle Engineering of all hardware and services (collectively referred to as goods) within the United Kingdom. No addition or alteration of these terms and conditions shall be binding upon Principle Engineering unless authorised in writing and signed by a representative of Principle Engineering.

Terms

Terms to Customers with satisfactory credit account are net thirty (30) days from date of invoice; customers without an account can use the following cards at no extra cost: VISA, MasterCard, Solo and Maestro. Cheque with order: production of goods will commence when payment is cleared.

Delivery

Our standard delivery for most products is within 6 working days; for a small expedite charge we will endeavour to despatch within 24 hours of your order.

Shipment

All prices quoted (including repairs, parts and goods sold separately) are ex-works. Any shortages should be notified in writing within 7 days of receipt of goods, otherwise we cannot accept responsibility.

Packing

All shipping prices listed provide for standard packing for domestic shipping in accordance with Principle Engineering’s standard specifications. If special packing is required for domestic shipping or for export shipping, refer to Principle Engineering for additional charges.

Title and Responsibility

Title to hardware shall remain with Principle Engineering as security only and until full payment is received. Risk of loss or damage shall pass to the Customer upon shipment from our supplier/point of manufacture/factory.

Product Changes

Changes in design with improvements in manufacture are constantly being made by our suppliers whenever they believe that the product will be improved, no obligation to incorporate these changes in units prior to the change will be assumed.

Shipping Weights and Dimensions

Published weights are careful estimates but are not warranted. Dimensions shown in catalogue are approximate.

Quotations

All written quotations automatically expire unless accepted within sixty (60) days from the date quoted. Verbal quotations expire on the same day that they are made.

Taxes

The Customer shall pay all excise or similar taxes to the appropriate agency where and when applicable

Delay

Principle Engineering shall not be liable for damage as a result of any delay due to any cause beyond Principle Engineering’s reasonable control including without limitation, any act of God, act of war or riot, delay in transportation or inability to obtain necessary labour, materials, or manufacturing facilities. In the event of any such delay, the date of delivery shall be extended for a period equal to time lost by reason of delay.

Limitation of Liability

In no event shall Principle Engineering be liable to consequential or incidental damages or any expense incurred by the Customer attributed to any product sold hereunder.

Penalty Clauses

No contracts or quotations showing penalty clause for failure to meet shipment are acceptable to Principle Engineering.

Warranty

1. Our products are warranted for a period of three years from date of shipment against defects in materials and workmanship and to meet the performance specifications as listed in the current catalogue.
   • a. During that period, we will, at our sole discretion, repair or replace, products which prove to be defective, provided the defect or failure is not due to misuse or abuse of the product. There will be no extra charge to the customer.
   • b. Any unauthorized attempt to repair or modify the product(s) will cause this warranty to become null and void. In addition, this warranty does not apply to products that have been subjected to abuse or operated in environments that exceed their design specifications.
   • c. This applies to new units only; there is no warranty on O.E.M. encoder repairs.
2. The goods in question must be returned to Principle Engineering suitably packed, they must include the document history; the encoder label must be intact.
3. Once received by Principle Engineering the encoder will be inspected by the manufacturer, provided the encoder meets the criteria set out above a replacement or repaired unit will be despatched with the minimum of delay. If it is felt that the unit does not meet the warranty criteria the cost of repair or replacement will be discussed with the customer.
4. Satisfaction of this warranty is limited to the repair or replacement of the encoder.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESSED, IMPLIED OR STATUTORY.

Returns

1. Goods that have been either over ordered or incorrectly ordered are the responsibility of the customer.
2. In such instances the customer should discuss this with a member of Principle Engineering to explore the possibility of a mutual resolution, it is our intention to help where we can in these situations but if goods cannot be re-sold or if they are in anyway damaged they may not be returnable.
3. A 50% re-stocking fee is the norm.